A revolution, quiet and nonviolent, has taken place directly in front of us, only lightly remarked on in news media or public opinion polls.  Problems in cooperation and inter-agency accessibility there were deemed insuperable only a decade ago have been surmounted, one after another.  Government itself has changed in the process, becoming steadily less focused on internal processes and ever more on serving the public.  This book is intended as a desk guide for leaders and their management teams as they consider the past and future uses of technology in public office.

Governments and public institutions are in a position of having to do more with less, and having to do it more efficiently and effectively than ever before. Cross-boundary collaboration is the technique that will help agencies do just that. This collection of essays examines innovative ways that current leaders in education and government are using cross-boundary collaboration and technology to reduce operating costs, improve services and provide critical, real-time management information to policy makers.

Government is entering a new era, one where efficient service to citizens is critical, and real-time access to information for protection and response is vital.  Technology is the great enabler to do what needs to be done to protect and serve the citizens.  This book contains what every government leader should know in order to use technology effectively and avoid the pitfalls.  It was written to be a desk reference or guide to help leaders best choose how to use technology in public office.

21st Century Government: Essays on Leadership

This volume contains 17 different essays on leadership, covering topics ranging from accountability to vision to dependability.  Each of these topics was examined by a state financial leader who has exhibited excellence in the field.  The authors' knowledge and experience was shaped into essay form with the help of American Management Systems, Inc. and edited by J.D. Williams, the state controller of Idaho for 13 years.

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