Leveraging e-Government Toward e-Competitiveness

Simply stated, the e-competitiveness imperative is for the government to ensure that it get its fair share of the high-end knowledge jobs being created, thus ensuring the well being of the future generations. Governments have invested heavily in e-government initiatives for the past few years. Now is the time to take these e-government initiatives and leverage them for e-competitiveness. This eC3 paper dedicates itself to educating policy makers on the issues and strategies of e-competitiveness.

Creating and Maintaining Proper Systems for Electronic Record Keeping

E-government is changing the way government conducts business and captures evidence of that business. Whether government agencies are delivering services via the Internet or just keeping track of contacts through a Web-based database, a range of electronic records challenges and opportunities emerge. This paper discusses those challenges and opportunities, and provides a flexible framework for making the most of new information systems for managing electronic records

Electronic Payments Primer

In the eC3 Electronic Payments Primer, you will learn about electronic funds transfer, various types of payments, and how they work. You will find suggestions for applications that are appropriate for each payment type. Furthermore, the primer explains how payment cards and virtual payment systems work while highlighting their benefits and challenges.

Hey! Where Did the Good Ole 'Dotted Line' Go?

Signing on the "good ole’ dotted-line" is quietly being replaced in several different areas with the modern e-signature transformation. This paper contains some of the success stories from across the county in the domain of electronic signatures.

Identity Management

The purpose of this identity management white paper is to educate government and non-government decision-makers about identity management; identify approaches to achieving identity management; suggest an appropriate role for state governments in identity management; and provide a contribution to, and stimulus for, further dialogue regarding identity management and the role of government in it.

Management of Electronic Transactions and Signed Records

This document is intended to provide guidance for state agencies concerning the risks involved in the creation and maintenance of transactions and signed electronic records, and issues to consider when determining how such records should be retained over time.

Managing e-Mail

This document offers agencies models that can be adapted to establish policies and procedures for effective e-mail use and management.  It is divided into three chapters: a model e-mail use policy, a model retention schedule, and a model user’s manual. The chapters are written for e-mail users, rather than administrators who are developing policies for implementation.

ROI Lessons Learned for e-Commerce or e-Government Projects

This paper attempts to outline what governments are doing to justify their e-commerce or e-government investments, trends for determining a project’s ROI, as well as the rationale behind requiring ROI justification. Information gathered from both successful and not so successful projects is summarized in order to provide the reader with the tools needed to increase the probability an e-commerce or e-government project.